The full dimensions of airspace are 6m (20ft) Long, 2m (6.5ft) Wide and 3m (10ft) High. It can be used inside or outside and you should allow 1m (3ft) width around the outside of the structure.

We need access to mains power. We provide all the power leads and extensions necessary. If none is available we can hire a generator to be used. This will be charged to you. We will need a parking space reserved for our van at the venue.

You do. At completion we will keep a master copy of the edited DVD to allow you to request additional copies. In the interest of the footage being used safely and appropriately we will destroy any original footage captured.

Not necessarily. We recommend that participants are made aware of the purpose of the exercise and how you intend to use the footage. This could be done by displaying a sign outside or informing people before they use airspace. Our interviewer will also be able to record their consent on video. For Children & Young People under 16, you are advised to seek parental consent prior to the event or assess your service’s current consent provisions as this may already be convered. Our facilitator will be on hand to help you with this and we will even provide you with a sample consent form to use for your own purposes.

It’s important to ask the right questions to gain real value from the exercise. We will work with you beforehand to clarify your objectives and help to develop a useful set of questions so that you can discover more.

This depends on the number of questions we ask for you and the amount of information they give. On average, if 5 questions are asked you may get up to 20 individual people using airspace per hour.

We’ve fitted over 10 people in the diary room on one event! However, we recommend only asking one participant in at a time because you will get more personal perspective. In our experience when groups of people answer questions, not everyone will contribute, some may agree with each so the responses may not be so valuable.

Absolutely, copies are available to purchase in any quantity.

Wherever possible, we aim to get your visually candid report to you as early as possible. If you don’t want the footage edited, you will receive the unedited footage on DVD within 7 days of your event.

If you are having the footage edited you will receive your DVD within 4 weeks of the event. We offer an express editing service to meet your pressing deadline, ask us about this at the time of booking for costs.

Simply click here to complete a booking request form. We aim to contact you within 48 hours of receiving your request.

Yes, all our staff are CRB checked.

You can have the footage on any format to suit you. This includes DVD, tape or a file format suitable for playback on computers.